Burbank Community YMCA
OnLine Step-by-Step Registration Instructions

1. To access Online Pre-Registration
   1. From the Home page of burbankymca.org click on the icon titled online registration.
   2. You will be taken to an interim page explaining the Rules & Policies of the online registration system.
   3. Once you have reviewed the information click “continue” and you will be taken to the Online Registration page.
2. Registration Procedure
   1. If you are new to Online Registration click “New to online registration? “Start Here”
      1. You will be taken to the “Find Account” page. Enter in the information for the Member you are trying to register.
      2. If the system is unable to find your Account information it is likely that a piece of information in your account is inaccurate, i.e. your birth date. Please call (818) 845-8551 and speak with a Member Services Representative.
   2. If you are a returning user click the “sign in” button.
      1. If you forgot your password, click on “Forgot Password?” and you will be sent a new password to the email address on record.
         
         Note: if an error occurs during the “sign in” stage the screen will read “Sign In Failed. Double-check your password and try again.” Or “Your e-mail address has not been registered. Check to make sure you are using the same email address you originally used when registering. If you are still unable to “sign in” please call (818) 845-8551 and speak with a Member Services Representative.
   3. Once you have successfully “signed in” the top of the screen will read “Welcome (your name)”
3. Selecting your Program
   1. Choose a Program Tag (such as Swim Lessons)
   2. Choose a Program Session (such as Aquatics Preschool Swim Lessons – Tiny Tots Ages 3-5 )
   3. Choose the Day and Time (such as Mon Wed 3:30 – 4:00pm)
   4. Wait lists - If the class is full you may have the option to be put on a Waitlist. Waitlists will be indicated under the “Availability” column to the right of the class you have selected. If a space becomes available the YMCA will contact you.
   5. Once you have selected the class of your choice click the “Register” button
      
      Note: If you did not “sign in” prior to selecting a class you will be taken to an “Account Access” page where you will be required to sign in.
4. Select Member
   1. You will now be asked to select the Member for the corresponding class that you chose. A list of all members on your membership record will be displayed. Once you have selected the appropriate member you will be taken to the “Review” page.
5. Review
   1. It is important to review the Member, Program and Session to ensure the information is correct.
   2. If you find that ANY of the information is incorrect go to the previous page(s) and correct the information prior to moving on.
      
      IMPORTANT – If you select an incorrect Member for a class the YMCA will be unable to change it after the registration has been completed.
6. Make Payment
   1. Want to register for more programs? You have the option to register for more classes prior to making your payment. Click “Register for More Programs” to continue choosing additional classes.
   2. Once you’ve chosen all of the classes you wish to register for select your payment option: Visa, MasterCard, American Express, and Discover or click “Finish”
      
      Note: Coupons, Discounts, Credits, and/or Financial Scholarships are not accepted online. For Financial Scholarship recipients you may register online and pay full price however, reimbursements are not available.
      
      Registration Confirmation - You will receive confirmation via email. If you do not receive this, make sure to contact the YMCA to verify that your program registration has gone through successfully.