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Manager On Duty (MOD)

Responsible for smooth branch operations and will work directly with members and guests providing courteous, friendly and professional assistance and guidance.  This person must be knowledgeable of YMCA policies and procedures.  This position has the authority to make decisions to ensure all YMCA policies are courteously enforced and the interests and safety of the members are our number one priority at all times.  The MOD supervises service-desk employees working during their shift.

 

Department

Member Services

Hours

Part-Time, Exempt   
Must be available for evening and weekend work

Responsibilities

  • Supervision of facility during assigned shift.  This responsibility includes security for members, staff and property.  Correct any definite and potential hazards and unsafe conditions immediately.  Contact supervisor when unsafe conditions become on-going.
  • Perform frequent walking rounds of property for the purpose of cultivating good relationships with members and maintaining safe conditions. Ascertain awareness of and adherence to all safety practices at all times.
  • Provide first aid in emergency situations and coordinate emergency procedures when needed. This position requires good working knowledge of the Emergency Action Plan and local emergency resources.
  • Responsible for evaluating service desk staff during assigned shift.
  • Develop, organize and execute back-up system for all staff in area of responsibility.
  • Perform light maintenance and custodial duties, when there is no custodial staff on duty, to ensure the cleanliness of areas being used.  Keep restrooms supplied as needed.

Qualifications

  • Must be at least 21 years of age.
  • Clearance through fingerprinting
  • Clearance through criminal records and child abuse index check
  • Strong interpersonal and communication skills.
  • Ability to establish good working relationships with staff and volunteers.
  • Supervisory experience preferred.
  • Ability to deal cordially with a wide variety of personalities.
  • Ability to enforce rules for safety and excellent customer services.
  • Ability to be professional, alert, courteous, and diplomatic.
Ability to be an example for YMCA Philosophy and Character Development by modeling the 4 core values of Caring, Honesty, Respect and Responsibility.

Benefits

A YMCA membership and discounts on programs and classes

Application

Download
Application PDF

NO CALLS PLEASE
Email resume and cover letter to jobs@burbankymca.org or apply in person at Burbank Community YMCA at 321 E. Magnolia Blvd., Burbank, CA 91502

Visit our website at www.burbankymca.org EOE